Privacy Policy

When you use our Platform or purchase a licence, we may collect:

Identity information:

your name and any project or business name provided

Contact information:

email address

Payment information:

processed securely by PayPal — we do not store your card details

Transaction data:

details of licences purchased, usage type, territory, duration, project name and YouTube channel information provided at checkout

Technical data:

IP address, browser type, device information and usage data collected via cookies and analytics tools

We use your personal information to:

• ·Process and fulfil your licence purchase
• ·Generate and deliver your licence agreement
• ·Send purchase confirmation and download link emails via Resend
• ·Maintain records of licence transactions for legal and accounting purposes
• ·Improve the Platform and user experience
• ·Comply with our legal obligations

We do not sell your personal information to third parties.

We use the following third-party services which may process your data:

PayPal:

payment processing (paypal.com/privacy)

Resend:

transactional email delivery (resend.com/privacy)

Supabase:

secure database hosting (supabase.com/privacy)

Vercel:

platform hosting (vercel.com/legal/privacy-policy)

Each of these providers has their own privacy policy and is contractually bound to handle your data securely.

We use essential cookies to operate the Platform (session management, checkout). We do not use advertising or tracking cookies. You may disable cookies in your browser settings, but this may affect Platform functionality.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, and for a minimum of 5 years for licence transaction records (required for legal and accounting compliance). You may request deletion of your data subject to our legal retention obligations.

Under POPIA you have the right to:

• ·Access the personal information we hold about you
• ·Request correction of inaccurate information
• ·Request deletion of your information (subject to legal retention requirements)
• ·Object to the processing of your information
• ·Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at hello@haezerstudios.com.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction. Payment data is handled exclusively by PayPal and is never stored on our servers.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Platform after changes constitutes acceptance of the revised policy.

For any privacy-related queries or to exercise your rights: